KYC Verification At HunnyPlay Casino (Canada)
HunnyPlay Casino runs KYC (Know Your Customer) checks to confirm your identity, your Canadian address, and that the payment method you use belongs to you.
Verification is requested when you register details that need confirmation, when you reach certain withdrawal or deposit thresholds, when you change key profile data (name, address, phone), or when the casino flags activity that requires an anti-fraud review.
HunnyPlay Casino can also require KYC before it approves your first withdrawal, even if deposits were accepted, because the withdrawal stage triggers stronger anti-money-laundering controls.
- Identity (ID/Passport): Upload one government-issued photo ID. Accepted examples in Canada include a passport, driver’s licence, or provincial/territorial photo card. The image must show the full document, be in colour, and be readable (no glare, no cropped corners). If the casino requests it, provide a selfie or short video holding the ID to match your face to the document.
- Address proof: Provide a document that shows your full name and current Canadian residential address. Common options include a utility bill (hydro, gas, water), an internet/cell phone bill, a bank statement, or a CRA notice of assessment/benefit statement. The document is typically required to be recent (commonly within the last 90 days) and must show the issue date and issuer.
- Payment method: Provide proof that the deposit method is yours. For credit cards, the casino may ask for photos of the card with only the last 4 digits visible (cover the middle digits) and the cardholder name visible; cover the CVV. For e-wallets or Interac e-Transfer, the casino may request a screenshot showing your account name and the transaction reference that matches the casino deposit. For bank transfers, a bank document showing account holder name and partial account details is commonly accepted.
Processing time depends on document quality and queue load. Straightforward files are commonly reviewed within 1–24 hours, while manual checks or re-submissions can extend the process to 48–72 hours.
If a file is rejected, the most common reasons are